— Legal
Privacy Policy
Last updated · 21 November 2023
Introduction
This Privacy Policy explains how Innoweb OOD (“we”, “us”, or “our”) collects, uses, stores, and shares your personal data when you use the Archsplace platform and its subdomains (collectively, the “Platform”). By using the Platform, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following categories of data: - Account and Profile Information: Name, email, address, phone number, date of birth, profile photo, and professional details. - Usage Data: Pages visited, features used, session information, and user interactions. - Payment and Transaction Data: Tokenised card information (via Stripe), billing address, and transaction history. - Technical Data: IP address, browser type, device identifiers, and operating system. We use cookies and similar technologies to enhance performance and user experience. See our Cookie Policy for more details.
Legal Bases for Processing
We process your personal data under the following legal bases: - Performance of a Contract – e.g., to provide services or process orders - Consent – e.g., for marketing communications - Legal Obligation – e.g., for tax or anti-fraud purposes - Legitimate Interests – e.g., to maintain platform security or improve our services
How We Use Your Information
We use your data to: - Operate and deliver the Platform’s features - Process payments and send confirmations - Enable profile visibility and user interaction - Improve and personalise user experience - Send notifications, updates, and marketing (with consent) - Comply with legal and regulatory obligations
Sharing of Information
Your data may be shared with: - Service Providers: e.g., Stripe (for payment processing), hosting providers, analytics tools, and customer support platforms - Legal and Regulatory Authorities: if legally required - Business Transfers: in the event of a merger, acquisition, or corporate restructure We do not sell your personal data.
International Data Transfers
Your data may be transferred outside the UK, including to the EU and the United States. When such transfers occur, we ensure they are subject to appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms as required under UK GDPR.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Inactive accounts may be deleted after a period of inactivity.
Your Rights
Under the UK GDPR, you have the right to: - Access the personal data we hold about you - Request correction or deletion of your data - Withdraw consent at any time - Object to or restrict certain processing activities - Request data portability - Lodge a complaint with the Information Commissioner's Office (ICO) To exercise your rights, please contact us at info@archsplace.com.
Children
The Platform is not intended for users under the age of 18. We do not knowingly collect data from minors.
Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.
Policy Updates
This Privacy Policy may be updated from time to time. Significant changes will be communicated via email or directly on the Platform.
Contact Us
For any questions or requests related to your privacy, please contact: Innoweb OOD info@archsplace.com